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We've got Issues. Good Issues.
Image Credit:
Otus.build
You've Got Issues (And Now You Can Close Them)
Since day one, Otus has been built around one goal: cutting the time it takes to log a site observation. If you've used the app for even a week, you already know the difference between opening a construction photo app on-site versus digging through a WhatsApp thread for "that photo from Tuesday."
You've captured the photos. You've tagged them. You've generated the report. There was one piece missing: what happens after the report goes out.
That's what we're fixing today.
The gap between reporting and resolving
Most construction reporting apps stop at the PDF. Someone flags a defect, a photo gets pinned to the plan, a report gets shared, and then the follow-up disappears into a chat group, a notebook, or a spreadsheet nobody updates past week one. On most sites, closing out a single defect touches three or four separate tools before it's actually resolved.
Otus Issues closes that gap. It's the difference between a defect reporting app that documents problems and a punch list app that actually tracks them to completion.
How it works: 4 steps, one system
Step | What happens | Who's involved |
|---|---|---|
Capture | Snap the photo, pin it to the plan location, add remarks | Site team / Consultants |
Assign | Route the issue to the responsible party | Site manager / PM |
Complete | From progressive updates to completing task with photo proof of the fix. | Assigned party |
Close | Verify and close out, activity logged automatically | Site manager / PM |
Every step is logged. No manual status updates required.
What this replaces
If your current issue tracking for construction runs across three or four different places, here's what changes:
Before | After Otus Issues |
|---|---|
Status updates typed into a chat group | Status updates automatically |
A separate notebook or Excel tracker for open items | One shared record inside your project |
Manually chasing who owns what | Assignment built into the issue itself |
Re-explaining context in every follow-up message | Photo, location, and history attached to the issue |
This is the same shift that made site photo documentation useful in the first place, applied to the follow-up work that photos alone never solved.
Pro tip: Pull up Otus on desktop during your next site meeting and run through open Issues live. Update status, reassign, and close items on the spot. No one has to write minutes. No one has to update a separate spreadsheet afterward.
Want to see it in motion? Watch the demo.
It's live now
Issues (beta) is already in your Otus webapp. If you want a walkthrough for your team or a live demo setup, reach out directly and we'll get it scheduled.
Documentation and mobile site documentation got teams to "we have proof." Issues gets teams to "we have proof, and it's resolved." That's the gap between a construction photo documentation tool and a full construction workflow app, and it's the one BE sector teams have been asking us to close.
More coming soon.
P.S. Yes, we sync to Autodesk Forma too.